Privacy Policy
Effective Date: July 01, 2025
At Gelaxica (https://gelaxica.store), your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
When you place an order or register an account on our website, we may collect the following personal information:
- Full name
- Phone number
- Shipping and billing address
- Payment details (via bKash or Nagad)
2. Use of Cookies
We use cookies to improve your browsing experience and gather analytics on website performance and usage. These cookies do not collect personally identifiable information and are only used to help us improve our services.
You can disable cookies in your browser settings if you prefer not to allow this.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate regarding your order status
- Improve our website and services
- Maintain security and prevent fraud
4. Payment Processing
We use trusted third-party payment platforms (bKash and Nagad) to process transactions. We do not store your payment credentials on our servers. Your payment information is securely handled by the respective payment providers.
5. Data Sharing
Gelaxica does not share your personal information with any third-party for marketing or any other commercial purpose. Your data is only used internally to complete orders and improve customer experience.
6. User Accounts
Users may register an account to streamline future purchases. Your account information is stored securely, and you may update or delete your account at any time by logging into your profile.
7. Data Security
We take data security seriously. Your information is protected using industry-standard practices to prevent unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
If you wish to have your data deleted, you may contact us at any time.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Request deletion of your personal data
To exercise these rights, contact us as outlined below.
10. Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us:
📞 Phone: +8801738-677293
11. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically.